In recent years we see a major shift toward SaaS solutions. More and more HPSW customers prefer to consume products like Quality Center, Performance Center and Agile Project Management as a Service.

Meeting this increased demand for SaaS triggered a major shift within HP SW development groups and HP SaaS operations group to not only modernize our products and offering but also to modernized the way we develop, test, deploy and operate our software in a SaaS model by moving to DevOps.

In this session we will discuss how HPSW Dev and Ops joined forces to establish the right methodologies, processes and technologies to build a true DevOPs delivery model that is aligned across HP SW, starting with Agile Manager, our first true SaaS product and continuing with traditional products like Quality Center.

Today in SaaS for Agile Manager we have 4 farms located over 3 locations (3 regions – AMS, EMEA, APJ).
We have more than 120 customers and over 6000 of users login each day to our systems with over 1000 active tenants.
We have bi-weekly pushes and Quarterly major releases, comprehensive monitoring processes and extensive implementation of HP monitoring tools.
Over 4000 tickets handled by both Operations and R&D.